Subprocessors
A subprocessor is a third party we engage that may process personal data on behalf of our customers under the Data Processing Addendum. This page is the authoritative list, and it is the list our notice commitment below applies to. The product tools you choose to connect to your workspace are not subprocessors we engage: they are systems you already use under your own agreement with each vendor, connected at your direction, and you can disconnect any of them at any time.
Current subprocessors
| Subprocessor | Used for |
|---|---|
| Anthropic | AI model provider |
| OpenAI | AI model provider |
| Fireworks AI | AI model provider |
| Cohere | Embeddings and search relevance |
| Pinecone | Vector search |
| Google Cloud | Speech transcription |
| Reducto | Document parsing |
| Braintrust | AI evaluation and monitoring |
| Supermemory | Agent memory storage |
| Render | Cloud hosting |
| Cloudflare | Object storage |
| MongoDB Atlas | Database hosting |
| Aiven | Event streaming |
| WorkOS | Authentication and single sign-on |
| Stripe | Payment processing |
| Nango | Integration connectivity |
| Sentry | Error monitoring |
| PostHog | Product analytics |
| Kong Konnect | API usage metering |
| Resend | Email delivery |
| Firecrawl | Web page retrieval |
| 2Captcha | Captcha solving |
We do not use customer data to train models, and we rely on our providers' enterprise terms, under which API inputs and outputs are not used for model training.
International transfers
We are based in the United States. Your information may be processed in the United States and in other countries where we or our service providers operate, which may have different data protection laws than your own. Where personal data originating in the European Economic Area, the United Kingdom or Switzerland is transferred outside those territories, we rely on Standard Contractual Clauses together with the technical and organizational measures described in our Data Processing Addendum.
Notice of new subprocessors
Before we engage a new subprocessor that will process customer personal data, we will give at least 30 days' advance notice by updating this page and emailing everyone subscribed to subprocessor change notifications.
You may object to a new subprocessor in writing within those 30 days, on reasonable grounds relating to data protection. If we cannot accommodate your objection, you may terminate the affected service without penalty.
To subscribe to change notifications, email hello@sentialabs.ai from the address you want notices sent to.
Contact
To object to a subprocessor, or to request the contractual terms we hold with any of them, write to hello@sentialabs.ai.
Contact: hello@sentialabs.ai.